MATRIX Success for Student Services

Tue, 16 Jul 2013 11:25:00 BST


Student Services are pleased to announce that they were successfully re-accredited against the Matrix Standard.

Matrix is a national quality standard which recognises providers who are committed to delivering the highest standards of information, advice and guidance services. Accreditation takes place via an assessment visit every 3 years to ensure that the standards are maintained and our services are fit-for-purpose.

 Rev. Paul Wilcock, Director of Student Services, thanked the team saying that the re-accreditation was due to “all of your hard work and commitment to our students” and Gemma Green of the Association of Graduate Careers Advisory Services (AGCAS) said, upon hearing the news, “Confirmation, if ever it was needed, that Huddersfield is a great service!”

The University’s Careers Service first achieved the award back in 2002. Since then, the rest of Student Services have come on board and this is now their 4th successive re-accreditation.

The assessor had access to a wide range of staff and students alongside external partners, employers, graduates and academic colleagues. She examined evidence of compliance to the standards and observed student-focused working across all the service activities including guidance interviews, employability workshops, bespoke support and key interventions undertaken by the team.

MATRIX is unique in that it examines not only the impact of a service on its ‘clients’ such as students, but also maps the developmental journey that the service undertakes between accreditations.

The assessor was particularly impressed by the level of commitment, displayed by staff, to enhancing the student experience.

This accreditation follows hot on the heels of another Student Service success last month when the Careers and Employability Service were shortlisted for a National AGCAS Excellence Award. These awards only occur once every two years and exist to celebrate activity deemed to be at the very leading edge of careers work and that demonstrate the highest levels of innovation.

More information on the MATRIX standard can be found at

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